Gift Cards

Frequently Asked Questions:

Does a gift card expire?

A SportsPower gift card expires 36 months (3 years) from the date of issue. The expiry date appears on the back of the gift card.

How long will it take for a gift card ordered online to arrive?

Delivery should be expected between 3 and 10 days. Delivery time depends on the dispatch date and the distance of the delivery destination. At busy times, we sometimes experience a backlog, but we aim to dispatch orders as quickly as possible.

How long does it take for a digital gift voucher to be issued?

At peak times and public holidays, there may be a delay in processing orders. Please allow up to 12 hours from placing your order for delivery confirmation and activation of digital gift vouchers during weekdays, and up to 48 hours on weekends.

What do I do if I have not received my delivery confirmation?

If you have not received your delivery confirmation within 48 hours of placing your order, please contact us via our contact form.

How long does delivery take?

Your order should arrive within 2 - 10 days. This time depends on the dispatch date and the delivery location. If your order is delayed, please contact us, and we will track your delivery.

What are the purchase amounts for gift cards?

Physical Gift Cards are available in $30, $50, $100, and $200. The minimum purchase is $20, and the maximum per transaction is $500. Digital Gift Cards range from $25 to $500.

How can I pay for a gift card?

Payments can be made via Visa, Mastercard, and Buy Now, Pay Later providers.

Can I order a gift card if I live overseas?

Yes, but the gift card must be delivered within Australia.

Can I add more money onto a gift card?

No, additional funds cannot be added to a gift card.

Can I get my money refunded?

Gift cards are non-refundable and should be treated as cash. No change will be given, but the remaining balance can be used for future purchases.

How do I check my gift card balance?

Check with the link attached or the store who issued the gift card for assistance.

What do I do if I lose my gift card?

Lost, stolen, or damaged gift cards cannot be replaced, so please keep your gift card safe.

What if my gift card is not SportsPower branded?

Please visit the issuer's website for details on how to redeem it.

I entered my gift card details at checkout but did not finalize my order. Has my card been charged?

Once applied, the amount is held for 24 hours for security. If the purchase is not completed, the funds are released after 24 hours.

Not sure what to buy? A SportsPower Store Gift Card is a great option!

Gift Cards are valid for 36 months and can be used online or in-store.

Terms & Conditions | Purchase a Gift Card